RelayFax Network Fax Manager

RelayFax Network Fax Manager

Faxing can be as easy as email

Traditional faxing is a chore with too much paper and paper feeding being involved but, despite its slightly archaic nature, faxing is still a very popular and essential tool in many organisations. The key to efficient faxing within an organisation is to make it as easy as possible for users to send and receive faxes directly from their desktop PCs through a centralised fax gateway.

Developed by Alt-N Technologies, RelayFax provides a fax gateway which does exactly this. Using RelayFax, users are able to send outbound faxes quickly and easily from their desktops using the Print command, the RelayFax client utility, or by emailed attachments. Incoming faxes are converted to a choice of popular image formats before being routed as email, printed automatically to a printer, saved to a folder or even passed through OCR. Centralised control of faxes also provides features such as scheduled sending, broadcast faxes, account control and automated blocking of unwanted faxes.

RelayFax Network Fax Manager
RelayFax network fax server management software automates sending, receiving, and managing your network faxes from your desktop, while integrating full faxing functionality with your existing email system - all while providing unlimited fax sends and receives with no monthly fees or per-transmission charges.

RelayFax Network Fax Manager connects to any number of POP mailboxes at scheduled intervals and collects waiting fax messages, which the software then emails, faxes, or prints as defined in its configurable fax rules. POP3 and SMTP communications with RelayFax can optionally be encrypted using the Secure Sockets Layer (SSL) and TLS (Transport Layer Security) protocols, to ensure that all transmitted data is secure. For easy navigation, the RelayFax GUI has been redesigned to be consistent with the MDaemon interface.

RelayFax Network Fax Manager supports Fax Over IP (FOIP) with support for up to 30 virtual fax devices that can logon to a SIP-based software PBX. This technology allows sending and receiving faxes directly via VOIP and does not require a fax modem or other fax hardware.

With RelayFax Network Fax Manager, you can send outgoing faxes and receive incoming faxes without leaving your workstation. Incoming faxes can be converted to various image formats such as TIFF, JPEG, and BMP. An available Optical Character Recognition (OCR) plug-in for RelayFax can be used to convert faxed images into editable document formats (DOC, PDF, etc.). A single fax can also be sent to multiple destinations and automatically assigned a specific cover page or template based on specific users and groups.

Key Features
RelayFax Network Fax Manager makes sending and receiving faxes from your desktop simple and efficient. RelayFax supports a wide variety of environments and configurations, including support for SSL and TLS, Direct Inward Dialing (DID) routing support, and support for TWAIN compatible devices such as scanners and digital cameras. Many types of fax modems are supported, or you can send and receive faxes without a fax modem using Fax-Over-IP (FOIP).

• Fax Over IP Support (FOIP)
• SSL And TLS Support
• Powerful And Versatile Fax Engine
• TWAIN Compatible
• Supports ISDN Devices
• Direct Inward Dialing (DID) Routing Support
• Compatible With A Wide Range Of Fax Boards
• Receive And Route Faxes Based On Distinctive Ring
• Fast And Flexible Fax Database
• Optical Character Recognition (OCR)
• MDaemon Integration
• WorldClient Integration

Fax Over IP Support (FOIP)

• Send and receive faxes over the Internet without the need for a fax modem.

SSL And TLS Support

• Communication with the mail server can be encrypted using SSL (Secure Sockets Layer) or TLS (Transport Layer Security).

Powerful And Versatile Fax Engine

• RelayFax is equipped with a fax engine that supports many fax modems and Error Correcting Mode (ECM). Its redesigned Modem Configuration interface provides options for controlling COM port baud rate, flow control, fax baud rate, speaker activation, volume, and more.

TWAIN Compatible

• Supports TWAIN devices such as scanners and digital cameras. This allows faxing of scanned images and digital photos.

Supports ISDN Devices

• RelayFax supports CAPI 2.0 (ISDN) devices, and has been tested with both single and dual channel ISDN cards.

Direct Inward Dialing (DID) Routing Support

• With support for DID routing, you can associate DID fax numbers with specific users, and configure RelayFax to automatically route faxes to them based on the DID information received. Inbound routing rules allow you to define actions based on DID information received. RelayFax can be configured to accept calls when they are directed only to valid DID numbers-incoming calls to any other numbers will be ignored.
• *These features require DID capable hardware.

Compatible With A Wide Range Of Fax Boards

• RelayFax now supports faxing via many Mainpine, Dialogic (formerly Brooktrout), Commetrex, Comtrol, and Natural MicroSystems fax boards.

Receive And Route Faxes Based On Distinctive Ring

• Through support for distinctive RING code recognition, you can designate which fax device you want to answer incoming calls. For each modem you can specify RING1, RING2, and/or RING3.

Fast And Flexible Fax Database

• Information about incoming and outgoing faxes is stored using XML, which is efficient and fast.

Optical Character Recognition (OCR)

• RelayFax includes Optical Character Recognition (OCR), which provides the ability to read and distribute incoming faxes automatically, based on content.

MDaemon Mail Server Integration

• RelayFax is supported completely by the MDaemon email server. When used in conjunction with MDaemon, you can import your user accounts into RelayFax automatically by simply clicking on a button on the Account Settings screen.

WorldClient Integration

• Send faxes directly from within WorldClient (MDaemon's Web-Based Email Client), to leverage web-based faxing capabilities, and more.

Administration Tools
RelayFax Network Fax Manager can automate many faxing related activities, including modem detection, fax scheduling, and inbound fax routing. Optical Character Recognition (OCR) and routing rules can be configured to work together for quick faxing of scanned documents. All faxing activities are logged for easy administration and troubleshooting.

• Automatic Modem Detection
• Remote Desktop Support (Terminal Services)
• Fax Scheduling
• Convert Incoming Faxes To Image / Document
• Scan Documents For Fax Commands
• Automatic Incoming Fax Routing
• Log All Faxing Activities
• Smart Fax Handling

User Experience
The RelayFax Network Fax Manager printer driver and integrated SMTP fax client provide an easy-to-use mechanism for users to send and receive faxes from any application, right from their desktops. Many document formats, including DOC, JPG, PDF, PPT, AND XLS (and others) are supported. The Broadcast Fax Wizard and shared address book make faxing to multiple recipients simple and efficient.

• Fax From Your Desktop
• Print To Fax
• Easily Edit Cover Pages
• Multiple Language Support
• Integrated SMTP Fax Client
• Broadcast Faxing
• Fax Priority System
• Address Book Sharing
• Automatic Client Updates

System Requirements
These are the minimum recommended system requirements for RelayFax Network Fax Manager to run. This does not take into account running multiple programs simultaneously. To run several programs on the computer at the same time, that computer should exceed these recommendations.

RelayFax Network Fax Manager - Client Requirements

• Microsoft Windows OS:
  • Windows XP (32-bit and 64-bit)
  • Windows Server 2003 (32-bit and 64-bit)
  • Vista (32-bit and 64-bit) (excluding Vista Home Edition)
  • Windows Server 2008, Windows 2008 R2 (32-bit and 64-bit)
  • Windows 7 (32-bit and 64-bit)
  • Windows Server 2012 (32-bit and 64-bit)
  • Windows 8 (32-bit and 64-bit)
  • Windows 10 (32-bit and 64-bit)
• CPU 1GHz (or higher) processor.
• 512 MB RAM (1GB recommended)
• Minimum hard disk space required: 30 MB of free space
• TCP/IP network protocol installed
• Internet or Intranet communication capabilities
• Access to a standard SMTP/POP3 Email server. This server does not need to be installed on your LAN.
• RelayFax's dialup features make it possible to use your ISP's mail server, or any other server that you are allowed to use for collecting and sending email.

RelayFax Network Fax Manager - Server Requirements

• Microsoft Windows OS:
  • Windows XP (32-bit and 64-bit)
  • Windows Server 2003 (32-bit and 64-bit)
  • Vista (32-bit and 64-bit) (excluding Vista Home Edition)
  • Windows Server 2008, Windows 2008 R2 (32-bit and 64-bit)
  • Windows 7 (32-bit and 64-bit)
  • Windows Server 2012 (32-bit and 64-bit)
  • Windows 8 (32-bit and 64-bit)
  • Windows 10 (32-bit and 64-bit)
• CPU 1GHz (or higher) processor.
• 512 MB RAM (1GB recommended)
• Minimum hard disk space required: 100 MB of free space, plus space for logs and saved faxes
• Ethernet Network Card
• TCP/IP network protocol installed
• Internet or Intranet communication capabilities
• Access to a standard SMTP/POP3 Email server. This server does not need to be installed on your LAN. RelayFax's dialup features make it possible to use your ISP's mail server, or any other server that you are allowed to use for collecting and sending email.
• One or more fax boards or class 1, 1.0, 2, 2.0, or 2.1 fax modems, or a T.38 compatible VOIP gateway (when using Fax-over-IP) to convert T.38 packets to audio for transmission to a conventional fax machine)

RelayFax Network Fax Manager - Client Supported Languages

• English / German / French / Spanish / Japanese / Italian / Swedish / Dutch / Polish / Czech

RelayFax Network Fax Manager - Server Supported Languages

• English / German / French / Japanese / Italian

Overview